What is CCRIS & CTOS?

To all HR Proprietors & Residents,

A good reading article for us to have a better understanding on CTOS as our management has subscribed to this service. A memo will be circulated to all HR residents on the implementation date.

Please spend a few minutes to read through.

— The Management —


I would like to share with all the readers’ very important information for everyone who would like to apply any type of loan facility from the banks. A lot of people must be wondering why some of their loan application being rejected. WHY?

Generally financial institution in Malaysia will look into applicant’s credit affordability through CCRIS (Central Credit Reference Information System) and CTOS (Credit Tip Off Service).

What is CCRIS?

CCRIS stands for Central Credit Reference Information System. CCRIS is a computer database of all creditors / borrowers which contains all their credit information. 
Mostly financial institution in Malaysia will submit monthly credit report of all their creditors / borrowers to Credit Bereau in Bank Negara Malaysia. There is about 9 millions of creditor’s information which is stored in the CCRIS system today. All the data will be process by Bank Negara Malaysia for a credit report which can be access by any financial institution when ever they require. CCRIS report will show all your total credits, interest charges and other outstanding charges for all loans that you have with any banks in Malaysia. From housing loan, personal loan, credit card, hire purchase and overdraft. Everything will appear in CCRIS. It will give an overview for the bank officer for financial capability of a person who is applying a new bank facility. CCRIS will also give the information on any summons or bankruptcy that being filed.

Financial institution usually will evaluate your credit limit with all outstanding loans, together your loan repayment track record. Generally all financial institution will reject your loan application if there is more than two (2) months loan repayment outstanding. Banks will also use the information to calculate your monthly commitment based on your monthly installment and total loan remaining. The information will also be used to calculate DSR (Debt Service Ratio). Some of the financial institution will also reject your bank facility if your DSR were at 50% or higher.

To get your credit report you can visit

Ground Floor, D Block, Jalan Dato’ Onn, Kuala Lumpur.
Tel: 1-300-88-5465 (1-300-88-LINK) (Overseas: 603-2174-1717)
Fax: 603-2174-1515 E-mail: bnmtelelink@ bnm.gov.my

Website : http://creditbureau.bnm.gov.my

What is CTOS?

CTOS stands for Credit Tip Of Service.
CTOS Sdn Bhd is an organization that collects information for summons and bankruptcy towards individual or company and the information will be registered into their electronic database. Reports will contains all information such as court file no, location, court order, name, ic no, case status and etc. You can say everything will be recorded in CTOS. Even for summons case, the same thing will be registered. EVERYTHING!!

You can get your CTOS report from:

CTOS Sdn Bhd (209649-U)
Unit A-8-4, 8th Floor, Megan Avenue 1,
No 189, Jalan Tun Razak, 50400 Kuala Lumpur,
Tel: 603-2770 8833 Fax: 603-2770 8834
Website: www.ctos.com.my

In conclusion, CCRIS and CTOS is the first step evaluation the bank officer from any financial institution before your loan application to be sent over for approval. It is advisable for applicants to at least service your existing loan for a 12 months period with no late payment or skipping any payment before you plan to take any new loan. The chances are much higher this way. To all people out there who are planning to take up new bank facility or new loan, please get your CCRIS and CTOS report clean before applying to save your time, energy and money.

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